Zola Business Pro • The Merchant Operational Engine

Supercharge your business with
autonomous AI automations.

From automated employee dispatch and 5-minute veto publishing to credit profile generation and demand forecasting, Zola runs backend operations so you can grow your service business.

Merchant ROI MetricsPro Tier

85%
Admin Time Saved Daily
0 Mins
Lead Response Delay
100%
CoC & Escrow Audit Guarantee
Developer & Business Tool Spec

Real TypeScript Business Tools Executed by Zola

Inspect the exact backend tool functions executed in `supabase/functions/ai-agent/business_tools/` to automate merchant workflows.

auto_assign_employees.ts
// Zola Business Pro — Autonomous Employee Dispatch Tool
import { autoAssignEmployees } from "supabase/functions/ai-agent/business_tools";

const result = await autoAssignEmployees.execute({
  booking_id: "bk_99812",
  criteria: "workload_balance_and_proximity",
  max_travel_radius_km: 25,
}, ctx);

// Output: Assigned Thabo M. (Workload score: 14/100, Proximity: 4.2km)
Function: Workload & Schedule DispatchState: Verified Edge Function
Merchant Capabilities

6 Operational Superpowers for Service Vendors

Zola handles backend tasks so you can focus on craftsmanship, customer satisfaction, and growing your team.

Smart Dispatch

Workload Balancing & Auto-Dispatch

Zola evaluates employee shift schedules, live GPS locations, and current daily job loads to automatically assign arriving bookings to the optimal technician without human delay.

Zola Business Pro
5-Min Veto Window

Autonomous Marketing & Article Publishing

Zola writes long-form SEO guides and service case studies for your storefront, staging them with a configurable 5-minute veto window so you can review or let them publish on autopilot.

Zola Business Pro
Dynamic Yield

Demand Forecasting & Price Nudges

Zola tracks regional search spikes (e.g. cold snaps triggering geyser calls) and alerts merchants to adjust staffing rosters or run targeted promotional packages.

Zola Business Pro
Quality Control

Employee Scorecards & Performance Audits

Every completed job is audited for customer rating, arrival timeliness, and drop-cloth cleanliness, generating automated monthly scorecards for staff bonuses.

Zola Business Pro
Merchant Finance

Instant Zola Credit Profile & Receipts

Export verified revenue velocity certificates and Zola Credit Profiles to secure bank financing for new service bakkies, tools, or staff expansion.

Zola Business Pro
Zero No-Shows

Automated 24h Customer Pre-Job Checklists

Zola sends automated pre-job checklists 24 hours prior to arrival, confirming gate codes, property access, and main water/electricity shut-off locations.

Zola Business Pro
Automate Your Service Enterprise

Ready to upgrade to Zola Business Pro?

Join thousands of South African service vendors and contractors who use Zola Pro to automate job assignment, auto-publish guides, and scale operations.

RESONANCE™ DISCOVERY ENGINE

A marketplace that learns what you like.

Resonance is our multisignal discovery engine. It tests different content strategies for each user, learns what performs, and continuously adjusts the feed. No two homepages are identical.

7 Social Discovery Signals
Rising Stars
New services (≤30 days) with bookings already
Surfaces emerging vendors before they're famous
Trending Searches
Matches what the platform is searching right now
Bridges search intent → discovery
Search Affinity
Your own recent search terms → matching services
Picks up where you left off
Network Discovery
Vendors similar to ones you have affinity with
Social graph without needing a follows table
Customers Also Booked
Collaborative filtering from booking history
Classic 'people like you' — purely data-driven
Recently Completed
Services just finished at stores near your interests
Live activity signal
Social Proof
High rating AND high weekly bookings combined
Community validation, not just stars
EPSILON-GREEDY ALGORITHM

80% exploit.
20% explore.

Every session, Resonance samples from the full pool of discovery strategies. 80% of the time it shows you what has worked before (exploitation). 20% of the time it tests something new (exploration).

This means every strategy gets tested over time, and your feed self-optimizes without manual curation. The system learns what resonates with you — then shows you more of it.

80%
Exploitation
Show the best-performing strategies for this user
20%
Exploration
Test a new strategy from time to time
Continuous Learning
Impressions and engagements update ranking signals
KEYSTONE DISCOVERY™

Vendors upload. The system tests.
No manual experiment setup required.

Every service can have multiple titles and images. Resonance automatically cycles through all combinations, learning which title + image pairing converts each individual user.

3-5x
Multiple Titles

Vendors upload 3-5 title variations per service. The system tests which wording resonates with each user.

more title options per service
12+
Creative Combinations

Each title pairs with each gallery image automatically. 3 titles × 4 images = 12 combinations tested in parallel.

combinations tested per service
4-stage
Funnel Learning

Tracks impression → view → intent → purchase. Learns which combination converts each individual user.

conversion funnel tracking